Privacy Policy - flipex.ca

OVERVIEW

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.flipex.ca (the “Site”).

The Site is not intended for individuals under the age of majority in the province in which the order is placed Ontario)

By using this site, you consent to the use of your Personal Information as described in this Privacy Policy. Except as set forth in this Privacy Policy, your Personal Information will not be used for any other purpose without your consent. You may withdraw your consent to our processing of your Personal Information at any time. However, withdrawing consent may result in your inability to continue using the site.

INFORMATION WE COLLECT AND COOKIES

We aim to collect, use and disclose only Personal Information as is required to enable Us to manage your Account (as defined in our Terms of Use), to provide the Services, including processing purchase orders and delivering purchased goods, to maintain our customer/visitor lists, to respond to your inquiries or provide feedback, for identification and authentication purposes and for service improvement.

Two types of information may be collected through the Website and our Services: Personal Information and Non-Personal Information. This Privacy Policy does not extend to the collection, use or disclosure of Non-Personal Information (as defined further below).
‍

“Personal Information” is any information about an identifiable individual, such as your name, telephone number, address, location, e-mail address, and credit card information. At the time of collection, We will clearly identify the information being collected and the purposes for which it will be used. It is always your choice whether or not to provide Personal Information but if you choose not to provide certain requested Personal Information, in some instances you may not be able to register for an account to use the Website and Services or be able to access and use the Website or Services at all. In other instances, your choice not to provide certain other Personal Information may mean that you will not be able to use certain features of the Website, App and Services. We may collect Personal Information when you register for an account on the Website during communications with you and/or when you make purchases through the Services, through user support, and/or by way of user surveys.

We use this collected information for the following purposes:

Registration
Order Processing
Communicating with you.
Statistics
System Logs & Cookies

“Non-Personal Information” is information of an anonymous nature that is not linked to an individual, and may include an Internet Protocol Address (IP Address), the domain used to access the Website, App and/or Services, and the type and version of browser or operating system being used by visitors to the website. It also includes aggregate information, such as demographic statistics of our users (e.g. average age or geographical allocation of our users), number of visitors, webpages accessed, and average time spent on the Website, App and/or Services. Business contact information such as the name, title, business address, e-mail address, or telephone number of a business or professional person or an employee of an organization is generally not considered Personal Information under applicable privacy laws.

Non-Personal Information is collected or derived by Us in the course of operating this Website and the Services. For example, our web servers may automatically collect Non-Personal Information that is provided through your browser or stored in a cookie when you choose to visit the Website and/or use the Services.

Your IP address is reported by your web browser whenever you visit a page on the Website and/or access the Services. This information is recorded together with your registration information on our databases.

SHARING YOUR PERSONAL INFORMATION WITH THIRD PARTIES

We may share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here: here.

We may share your personal information with our suppliers, partners and contractor. They may have the access to your personal information in order to provide you with a service.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, Non-personal Information, Account recovery, or if required by law.

DISCLAIMER ABOUT SHARING PERSONAL INFORMATION ONLINE

You acknowledge that when sharing personal information online, these is always a risk of data breaches. While we take serious actions and measures to protect personal data and information, you agree that in no event will we be liable for the loss or theft of your personal information or any damage caused as a result thereof.

AMENDMENT OF THIS POLICY

We reserve the right to change this Privacy Policy at any time

CONTACT US

You can help by keeping Us informed of any changes to your Personal Information. If you would like to access your information, have any questions, concerns, comments or suggestions, or if you find any errors in our information about you, please contact us by e-mail at info@flipex.ca